Please read the following notes carefully before filling in the form.

We currently receive a large volume of inquiries from our Guests.
While we will try our best to reply to you as soon as possible, it may take some time to reply.
Or, we may be unable to reply depending on the nature of your question.
Thank you for your understanding.

Please check the Frequently Asked Questions before making an inquiry.

This form only accepts inquiries regarding information for Tokyo Disneyland and Tokyo DisneySea.
For inquiries other than Park information, please check the following depending on the nature of your inquiry and contact each contact Desk.

1) Inquiries related reservations on the Tokyo Disney Resort Online Reservations & Tickets website
Please see
- For reservations that are currently being accepted, please see here.

2) Reservations, changes or cancellations for Disney Hotel Guest rooms, Vacation Packages, Park restaurants, Disney Hotel restaurants
Please use the Tokyo Disney Resort Online Reservations & Tickets website.

3) Inquiries related Disney Hotel Guest rooms
- For Tokyo Disneyland Hotel, Disney Ambassador Hotel, Tokyo DisneySea Hotel MiraCosta and Tokyo Disney Resort Toy Story Hotel, please see here.
- For Tokyo Disney Celebration Hotel, please see here.

4) Inquiries related lost items at Tokyo Disneyland and Tokyo DisneySea
Please see here.
- For lost items at the Disney hotels, please see here.

An email will be sent to the address you have entered. Please adjust your spam filters to accept emails from

This service is only available for inquiries written in English. Thank you for your understanding.
NameFirst Name *
Last Name *
Email Address *

retype Email address

Age *
Country/Region *
Your Question *
Please check the Privacy Policy box. *
*required field
Your personal information will be handled according to the privacy policy of Oriental Land Co., Ltd. (Reference number P170007).

This service is subject to suspension or cancellation without notice. This contents of this website may change without notice.